24/7/365
Medical Monitoring
for Clinical Trials

Promedim’s advanced cloud-based technology, integrated control centre together with our medical specialists provide comprehensive oversight for clinical trials

Scalable, Cost-Effective and Compliant

Medical Services

Flexible medical support from total coverage to managing holidays and weekends.

Technology

Cloud-based technology provides real-time medic availability, access to study documentation and secure site-to-medic communication.

Compliance

Raising the compliance bar to meet your 21 CFR Part 11, ICH and 24/7 GCP requirements.

Find out how Promedim can help support your clinical trials

Find out how Promedim can help support your clinical trials

Why teams are using Promedim

Promedim technology, integrated with our global control centre ensures that trial investigators and healthcare providers have rapid, 24/7/365 emergency access to relevant medical expertise, high-quality advice, and unrivalled customer service.

Calls to our control centre are triaged using our technology providing real-time availability of medics, connecting the caller directly to a medical expert, who has access to all relevant, up-to-date information and protocols, on the move through their mobile devices. The in-built Trial Communicator allows for secure 2-way conversations with the investigator site for those less urgent queries.

promedim24-app

The promedim24 technology solution

Promedim’s control centre has achieved 100% uptime since 2015, with 100% of emergency calls and queries answered.

Real-time updates eliminate costly management of manual rotas/schedules with demonstrable 24/7 coverage.

Medics are able to manage their call availability, and call order across multiple studies and time zones.

Study documentation is accessible “on the move”, secured in a fully validated, 21 CFR Part 11 environment.

Trial Communicator allows secure 2-way conversations with the investigator site for those less urgent queries.

Promedim technology is intuitive and easy to use via iOS, Android and web browser.

Promedim Performance

99%
Medical calls answered
within 1 minute
100%
Clinical trials with 24/7
medical coverage

GCP Compliance

100%

Automated medic availability

2,102,400 per year

Cost-saving to clients (2019-20)

$3,500,000

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